Privacy Policy

Your privacy is fundamental to how we build and operate SponsorFlo. This policy explains how we collect, use, and protect your information.

Last updated: January 15, 2025 | Effective date: January 15, 2025

Information We Collect

Account Information

When you create an account, we collect:

  • Name, email address, and contact information
  • Organization details and role
  • Account preferences and settings
  • Billing information (processed securely by our payment providers)

Platform Usage Data

As you use SponsorFlo, we automatically collect:

  • Sponsorship project data and proposals you create
  • Organization and contact information you input
  • Communication logs and interaction history
  • Usage analytics and feature engagement
  • Performance metrics and system logs

Technical Information

Our systems automatically collect:

  • IP address, browser type, and device information
  • Cookies and similar tracking technologies
  • Session data and navigation patterns
  • Error logs and diagnostic information

How We Use Your Information

Service Provision

  • • Operate and maintain the platform
  • • Process sponsorship data and generate insights
  • • Provide customer support and assistance
  • • Facilitate communications between users

Improvement & Analytics

  • • Analyze usage patterns and improve features
  • • Develop new AI capabilities
  • • Conduct research and development
  • • Monitor system performance and security

Legal & Compliance

  • • Comply with legal obligations
  • • Protect against fraud and abuse
  • • Enforce our terms of service
  • • Resolve disputes and legal claims

Communication

  • • Send service updates and notifications
  • • Respond to inquiries and support requests
  • • Share relevant product announcements
  • • Provide educational content (with consent)

AI and Machine Learning

How Our AI Uses Your Data

SponsorFlo uses artificial intelligence to enhance your sponsorship management experience. Here's how our AI systems process your information:

Automated Processing

  • • Proposal generation and optimization
  • • ROI prediction and analytics
  • • Sponsor matching recommendations
  • • Performance tracking and insights

AI Safeguards

  • • Data is processed securely and privately
  • • No personal data used for training models
  • • Human oversight on all AI recommendations
  • • Transparent AI decision-making processes

Important Note

Our AI systems are designed to assist and enhance human decision-making, not replace it. You always retain control over your data and final sponsorship decisions.

Information Sharing

We do not sell, rent, or trade your personal information. We only share your data in these limited circumstances:

Service Providers

We work with trusted third-party providers for hosting, analytics, payment processing, and customer support. These partners are bound by strict confidentiality agreements.

Legal Requirements

We may disclose information when required by law, legal process, or to protect our rights, property, or safety of our users.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

With Your Consent

We may share information with your explicit consent or at your direction, such as when you choose to integrate with third-party services.

Data Security

We implement industry-standard security measures to protect your information:

Encryption

All data is encrypted in transit and at rest using AES-256 encryption

Access Controls

Role-based access controls and multi-factor authentication

Monitoring

24/7 security monitoring and regular security audits

Your Rights

You have important rights regarding your personal information:

Access

Request a copy of the personal information we hold about you

Correction

Request correction of inaccurate or incomplete information

Deletion

Request deletion of your personal information (right to be forgotten)

Portability

Request your data in a portable format to transfer to another service

Restriction

Request restriction of processing in certain circumstances

Objection

Object to processing based on legitimate interests or direct marketing

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@sponsorflo.com or use the contact information provided below.

We will respond to your request within 30 days and may require verification of your identity.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.